Because We Care
At Amani's Makings, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Please review the below sections and "Terms & Conditions" link where you’ll find a list of our policies. If you cannot find the information you’re looking for - please don’t hesitate to contact us today!
Our Return Policy
Everything You Need to Know
We gladly accept returns and will issue a store credit EXCEPT for items that are noted as "All sales are final" or on cancelled orders. Please contact us within 7 days of delivery to inform us of the return. Items must be shipped back to us within 14 days of delivery.
Exchanges are not accepted but we do aim to satisfy our customer's. Please contact us if you have any issues with your order and we will try to meet your needs.
Cancellations are not permitted once an order has been processed.
The following items cannot be returned, exchanged or cancelled:
Because of the nature of these items, unless they arrive damaged or defective, we are not able to accept returns:
Custom or personalized orders
Items on sale
Items marked as "All sales are final"
Items that are and/or appear to be worn
Items that are and/or appear to be intentionally damaged
Items that are and/or requested to be cancelled
Conditions of Returns
Buyer's are responsible for return shipping costs. If the item is not returned in the original condition or packaging, the buyer is responsible for any loss in value.
Feel free to contact us should you have any questions at all.
Shipping & Delivery
What You Need to Know
Your order will ship once processed. This will usually take between 3-5 business days (Monday to Friday, 8:00 AM to 5 PM EST) but will vary for custom orders. For urgent issues, please contact us directly and we will do everything possible to expedite an order.
Orders from $50 USD and above will ship free within the US only. Standard shipping will apply.
All orders are shipped using USPS services and will arrive in approximately 5 to 10 business days for domestic orders and approximately 20 business days for international orders. Please note that this is an estimated shipping time.
USPS Priority Shipping
Faster shipping is available though additional costs will incur. Please be sure to select "Priority Shipment" at the time of placing your order. The shipment will be received within 3-5 business days for domestic orders and 3-5 weeks for international orders. Please note that this is an estimated shipping time.
Although we will do everything possible to adhere to the shipping timelines noted under the shipping policy, there could be times where an order is unfortunately delayed. Some delays could be due to mail restrictions, customs controls, inclement weather, carrier issues, etc. Unfortunately such delays are outside of our control, therefore, we are not responsible for these occurrences.
Tracking details are provided for both standard and priority shipping.
Please contact us directly if your order is a gift and should be shipped to another address that differs from what was processed.
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